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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All ARIDEYA products

The group «New Technologies» offers products from the plant ARIDEYA: gas, solid fuel, electric, wall-mounted, heating boilers, aluminum sectional, steel panel radiators, flowing water heaters, gas convectors
  • Gas boilers ARIDEYA
    Gas boilers
    AOGV, KS-G, KCHGO, GRAND, etc.
  • Solid fuel boilers ARIDEYA
    Solid fuel boilers
    KS-T-16, KS-TP-20, etc.
  • Electric boilers ARIDEYA
    Electric boilers
    KV-6, KV-24, EVP-9, EVP-36, etc.
  • Aluminum sectional radiators ARIDEYA
    Aluminum sectional radiators
    LUXE, Optima, etc.
  • Steel panel radiators ARIDEYA
    Steel panel radiators
    LUXE, etc.
  • Gas flow water heaters ARIDEYA
    Gas flow water heaters
    LUXE 10, JSD 20 G1, etc.
  • Indirect heating boilers ARIDEYA
    Indirect heating boilers
    STYLE 100, STYLE 300, etc.
  • Gas convectors ARIDEYA
    Gas convectors
    KNS-2 SIT, KNS-2 TGV, etc.
  • Electric water heaters ARIDEYA
    Electric water heaters
    Slim RVM-5 30L, etc.

NEW TECHNOLOGIES GROUP

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